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Policy & Terms

Disclaimer

Effective Date: 19 April 2025
Your trust matters to us. This page explains how we collect and use your information, and outlines the terms of using our services and website. Please take a moment to read through both our Privacy Policy and Terms & Conditions.

Privacy Policy

1. Information We Collect

We collect personal information (like name, email, event preferences) and usage data (via cookies) when you visit our website or use our services.

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2. How We Use It

To respond to inquiries, plan your events, improve user experience, and send updates (with your consent).

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3. Who We Share It With

Only trusted vendors or service partners involved in your event. We never sell or rent your data.

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4. Your Rights

You can request, update, or delete your data anytime. You can also opt out of marketing emails.

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5. Cookies

Used to enhance your browsing experience. You can disable cookies in your browser settings.

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6. Security

We take reasonable measures to protect your data, though no system is completely immune to risks.

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7. Contact

For privacy-related questions, you can find our contact on the Contact page.

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8. Third-Party Tools & Services

We may use trusted third-party tools and platforms to enhance our website experience and streamline our operations. These may include:

  • Analytics tools (e.g., Google Analytics) to understand how visitors interact with our site and improve user experience.

  • Email marketing services to send you updates, offers, or event-related information (only if you've opted in).

  • Social media plugins or integrations (e.g., Instagram feeds, WhatsApp chat) to make our content more accessible and engaging.

These third-party providers have their own privacy policies. We ensure we only work with vendors that comply with industry standards for privacy and data security.

You can choose to opt out of certain tracking by adjusting your browser or cookie settings.

Terms & Conditions

1. Use of Our Website

By using our website, you agree not to misuse it, share false information, or engage in activities that may harm our platform or other users.

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2. Service Agreement

Once you confirm an event with us, a separate written agreement outlining scope, timeline, and cost will be shared and signed.

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3. Payments & Cancellations

A percentage of the total cost is required as an advance to confirm bookings. Cancellation terms will be specified in your event agreement. Refunds (if applicable) are processed as per those terms.

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4. Intellectual Property

All content (photos, videos, text, branding) on our site is the property of Muhurat Creations and cannot be copied or reused without written consent.

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5. Limitation of Liability

While we do our utmost to deliver exceptional services, we are not liable for delays or failures caused by external factors beyond our control (e.g. natural disasters, vendor emergencies).

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6. Modifications

We reserve the right to update these terms without prior notice. We encourage you to review this page periodically.

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